The Edit company tab

If you have Administrator rights you can see and use most of the Edit company tab.
With the SuperAdmin role you can also see the Security part at bottom of Edit company

Under the Users/Company menu, Edit company tab you can specify values that shall constitute the default for your organisation, for graphical layout, language in system messages and system phrases, in the same way you can do under Settings | Default new surveys. See Personal settings

In the Edit company view you see the name of your organisation and the System identity for your CallGuide system.

Sms survey settings

In a separate section of the Edit company view you determine how sms surveys are to be sent. Just add your values to the following settings:

Max tries
The number of times an sms question should be sent if a response is not received

Number of minutes to next try
How many minutes CallGuide Survey is to wait for a response before the sms is sent again

Open time
The earliest time of the day for sending an sms survey

Close time
The latest time an sms survey is to be sent

Security

At the bottom of the Edit company tab a SuperAdmin can see, and edit, the rules for user name and password. The passwords, of course encrypted and to be changed at the first login, must have a specific character composition and can be given a specified duration. Changes of default values are ordered from Telia Company.

Name

Description

Default value

userNameMinLength

Minimum length for user name

Minimum allowed value is 6.

6

userNameMaxLength

Maximum length for user name

Maximum allowed value is 100.

100

pwdMinLength

Minimum length password.

The parameter regulates minimum length for password. If this parameter is set to 0 this means that blank passwords are allowed. Maximum allowed value is 100

8

pwdMinDigits

Minimum number of digits in password.

The password must contain at least this number of digits. 0 means that the password does not have to contain digits.

1

pwdMinSpecialChars

Minimum number of special characters in password.

The password must contain at least this number of special characters. 0 means that the password does not have to contain special characters.

1

pwdMinUpper

Minimum number of upper case letters in password.

The password must contain at least this number of upper case letters. 0 means that the password does not have to contain upper case letters.

1

pwdMinLower

Minimum number of lower case letters in password.

The password must contain at least the number of lower case letters. 0 means that the password does not have to contain lower case letters.

0

pwdMinCharTypes

Minimum number of character types in passwords.

Number of character types the password must contain of the possible types Upper case letters, lower case letters, digits and special characters (not a letter or a figure, e.g. @, % and !). 0 means that no consideration has to be taken to character types at password control.

3

pwdValidTime

Longest validity time for password (d)

Used to force the user to change his password regularly. 0 means that the password does not have limited validity.

180

pwdCleanDays

Time old passwords are saved (d)

Prevents reuse of old passwords. 0 means that old passwords are not saved when changed.

201

pwdExpiredLockDays

Time before account is locked when password has expired (d)

The number of days after the validity for an account’s password has expired before the account is automatically locked. The value zero indicates that accounts shall not be automatically locked.

21

pwdExpiredWarningTime

Warning short validity for password (d)

Specifies the number of days before the password will expire that the user will be given a warning about this.

21

pwdFailuresBeforeAccountLocked

Number of login attempts before the account is locked

The number of permitted login attempts with wrong password before the account is locked. 0 means an infinite number of attempts.

5